Stock Supervisor

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Stock Supervisor career opportunity available at our Toronto Yorkdale Boutique. We are seeking a Stock Supervisor to act as the point person for maintaining and supervising all the inbound/outbound merchandise, as well as the maintenance and organization of all back of house stock and supply areas.

Main Activities and Responsibilities:

• Ensuring the stockroom organization to maximize store productivity.
• Monitoring stock levels and supporting activities of client advisors.
• Be a role model ensuring the highest level of client service.
• Represent the brand as an ambassador by promoting its values and ambitions within the marketplace.
• Key Holder (mandatory for Managers, optional for Supervisors).
• Manage the stockroom organization in order to contribute to the store productivity, in accordance with DG directives and procedures.
• Ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients.
• Training support on system and stockroom guideline to new stock keepers.
• Participate in daily store meetings to communicate current business trends, relevant updates and motivate store employees.
• Identify store maintenance issues, lighting concerns and work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image.
• Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner.
• Prepare new items to be displayed in collaboration with Client Advisors.
• Ensure replenishment is done systematically and accurately.
• Participate in store maintenance.
• Control and supervise transfers and all other operations in a timely manner.
• Supervise the flow of goods between storage and shop floor, prepare and control arrangement of articles.
• Follow daily placement of items for sale, in line with articles available in stock.
• Plan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downs.
• Communicate on a daily basis with article rotation and propose remedial measures where necessary.
• Oversee and confirm all receipts, deliveries, outgoing packages, both retail and non-retail.
• Maintain loss prevention standards through awareness and adherence to store policies.
• Respond to Corporate regarding discrepancies, missing documentation, etc.
• Guarantee the bi-annual store inventory accuracy and set up quantitative targets related to inventory control.
• Be competent in cash procedures and operations and, if needed, provides support to the cashiers team.
• Maintain full knowledge of all shipping and receiving procedures and paperwork distribution.
• Inter-store transfers, RTVs and damages.
• Client purchases, consignments and transfers or deliveries to other locations.
• PR/Visual deliveries.
• Store materials, supplies and packaging supplies.
• Furniture moves, special event setup, etc.
• Manage Staff uniforms (fitting, order, remittance, alterations, dry cleaning and spare uniforms).
• Order office stationery, drinks and food and other relevant tools, coordinate with suppliers, control delivery and invoicing.

Requirements:

• 2+ years of retail operations experience
• Experience managing a luxury retail stock room
• Strong written and verbal communication skills
• Overall organization and attention to detail

Location: USA – TORONTO – CA