Sales Manager, Santa Clara Valley Fair Pop-Up
San Jose, CA, US
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Sales Manager career opportunity available at our Santa Clara Pop-Up Boutique. We are seeking an exceptional Sales Manager with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand. This is a perfect opportunity for a Client Advisor looking to take their career to the next level. Proven clienteling skills and an established client book are preferred.
Main Activities and Responsibilities:
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Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
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Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
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Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
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Proactively using clienteling tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
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Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
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Ensure the achievement of sales goals, enhancing and developing the business
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Sourcing new clients using the CRM tools
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Maintaining and building productive long-term relationships with DG loyal clients
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Ability to mentor Client Advisors
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Oversee the organization's sales policies, objectives and initiatives
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Assist in merchandising and maintenance of the shop floor
Requirements:
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3+ years of Luxury Retail Experience
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Excellent written and verbal communication skills
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RTW experience preferred
The hourly rate for this role ranges from $30.00 - $35.00, plus variable commission.
Location: USA – Santa Clara – CA
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto