Sales Manager - Maternity Cover


Location: 

Rome, IT

Req ID:  7615

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Role Overview

 

We are currently looking for a Sales Manager (Maternity Cover) to join our boutique located in Piazza di Spagna, Rome.

As a Sales Manager, you will act as a true Brand Ambassador, leading by example on the sales floor and ensuring that every client receives an exceptional and memorable experience. You will play a key role in driving business performance, developing the team, and upholding the brand’s values, standards, and service excellence.

 

Your Contribution

 

  • Partner closely with Store Management to achieve and exceed the boutique’s sales budget and business objectives.

  • Drive a client-centric culture by consistently delivering an outstanding and elevated customer experience.

  • Ensure full compliance with company policies, procedures, and guidelines, acting with integrity and professionalism at all times.

  • Coordinate and oversee Front of House and Back of House activities in alignment with store guidelines and operational standards.

  • Act as a role model for the sales team, inspiring excellence in service, sales performance, and brand representation.

  • Take responsibility for the Mentoring Program, supporting the onboarding, training, and development of the team in line with company training guidelines.

  • Monitor key performance indicators and support the implementation of strategies to optimize sales and operational efficiency.

 

What You Bring to the Team

 

  • Fluency in Italian and English; additional languages are considered a strong advantage.

  • At least 5 years of relevant experience in retail, with proven exposure to a supervisory or managerial role.

  • Strong knowledge of Client Ceremony and its application to enhance customer engagement and drive business growth.

  • Solid understanding of visual merchandising principles and in-store presentation standards.

  • Experience with stock management, inventory control, and product flow optimization.

  • Familiarity with CRM tools, methods, and procedures to support client development and loyalty.

  • Strong numerical skills with the ability to analyze sales data and performance indicators.

  • A strong commercial mindset combined with a results-driven approach.

  • Ability to foster teamwork, motivate others, and support the professional growth of team members.