Client Advisor - North Georgia Premium Outlet
North Georgia, GA, US
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor career opportunity available at our North Georgia Premium Outlet.
ROLE:
We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.
MISSION:
- Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
- Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
- Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
- Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
- Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
- Ensure the achievement of the sales goals, enhancing and developing the business
- Sourcing new clients using the CRM tools
- Maintaining and building productive long-term relationships with DG loyal clients
- Oversee the organization's sales policies, objectives and initiatives
- Assist in merchandising and maintenance of the shop floor
PROFILE:
- 3+ years of Luxury Retail Sales Experience
- Excellent written and verbal communication skills
- Women's and Men’s RTW experience
Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Location: USA – NORTH GEORGIA – GA