Stock Supervisor - New York Fifth

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Stock Supervisor career opportunity available at our  NYC Fifth Avenue Boutique.

ROLE:

Dolce & Gabbana Stock Supervisor acts as the point person for maintaining and supervising all inbound and outbound merchandise, as well as overseeing the maintenance and organization of all back-of-house stock and supply areas. This role ensures operational efficiency, supports inventory accuracy, and leads stock team members in executing daily tasks aligned with brand standards.

MISSION:  

• Ensuring the stockroom organization to maximize store productivity. 
• Monitoring stock levels and supporting activities of client advisors. 
• Be a role model ensuring the highest level of client service. 
• Represent the brand as an ambassador by promoting its values and ambitions within the marketplace. 
• Key Holder (mandatory for Managers, optional for Supervisors). 
• Manage the stockroom organization in order to contribute to the store productivity, in accordance with DG directives and procedures. 
• Ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients. 
• Training support on system and stockroom guideline to new stock keepers. 
• Participate in daily store meetings to communicate current business trends, relevant updates and motivate store employees. 
• Identify store maintenance issues, lighting concerns and work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. 
• Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner. 
• Prepare new items to be displayed in collaboration with Client Advisors. 
• Ensure replenishment is done systematically and accurately. 
• Participate in store maintenance. 
• Control and supervise transfers and all other operations in a timely manner. 
• Supervise the flow of goods between storage and shop floor, prepare and control arrangement of articles. 
• Follow daily placement of items for sale, in line with articles available in stock. 
• Plan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downs. 
• Communicate on a daily basis with article rotation and propose remedial measures where necessary. 
• Oversee and confirm all receipts, deliveries, outgoing packages, both retail and non-retail. 
• Maintain loss prevention standards through awareness and adherence to store policies. 
• Respond to Corporate regarding discrepancies, missing documentation, etc. 
• Guarantee the bi-annual store inventory accuracy and set up quantitative targets related to inventory control. 
• Be competent in cash procedures and operations and, if needed, provides support to the cashiers team. 
• Maintain full knowledge of all shipping and receiving procedures and paperwork distribution. 
• Inter-store transfers, RTVs and damages. 
• Client purchases, consignments and transfers or deliveries to other locations. 
• PR/Visual deliveries. 
• Store materials, supplies and packaging supplies. 
• Furniture moves, special event setup, etc. 
• Manage Staff uniforms (fitting, order, remittance, alterations, dry cleaning and spare uniforms). 
• Order office stationery, drinks and food and other relevant tools, coordinate with suppliers, control delivery and invoicing. 

PROFILE: 

• 2+ years of retail operations experience 
• Experience managing a luxury retail stock room 
• Strong written and verbal communication skills 
• Overall organization and attention to detail 

The hourly rate for this role ranges from $30.00 - $34.00, plus variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. 

This position is classified as exempt for purposes of the Fair Labor Standards Act and the New York Labor Law, as this employee’s primary duties consist of performing office or non-manual field work directly related to management policies and/or general operations.  Moreover, it is expected of this position that the employee will customarily and regularly exercise discretion and independent judgment, utilizing his or her training, experience, and knowledge.

LOCATION: USA – NEW YORK – NY