Admin Assistant - Casa Boutique Milano

We are looking for an Admin Assistant for our Casa Flagship store based in Milan.

The BOH Admin Assistant performs the administrative and back-office functions in compliance with the company procedures and policies, supporting the Sales and Back of House Team in their daily activities.   

Key Responsabilities

• Responsible for:

• Processing of sales transactions with all types of payment methods - production of end-of-day reporting;
• Organization and administrative management of the cash register and the Multi-Channel services.

• Guarantee smooth implementation of Omnichannel projects (pick-up in store, return in store, buy from store etc.)
• Be the main point of contact between the store and Headquarters for invoicing and audits
• Good understanding of all billing and tax documents
• Processing of staff refunds / staff travel management / petty cash
• Support the allocation of uniforms for the store team
• Respond to customer complaints and prepare vouchers for payment, payment slips, receipts and other required documents
• Check and implement operational guidelines
• Provide support for the store's inventory (cycle counts / fiscal and monthly inventories / weekly negative stocks)

Skills

• At least 3+ retail experience in an admin role
• Excellent team leadership skills
• Fluent English and Italian, other languages are considered a plus
• Constant desire for improvement
• Responsibility and reliability
• Excellent organizational skills
• Love for working with people
• An eye for detail

Location: Italy, Milano