Showroom Sales Associates

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for Showroom Sales Associates based in our Milan HQ.

Main Activities And Responsibilities

• Actively participate in showroom Clients’ welcoming and greetings to ensure satisfaction
• Partnership with Area Managers and relevant teams involved to ensure commercial goals’ achievement
• Prepare, manage and finalise sales directly dealing with customers through engaging collection presentation
• Develop strong and trustworthy professional relationships with Clients, proactively supporting them to guarantee all needs are met and in line with DG expectations
• Manage post-sales activities in collaboration with Back Office Team
• Guarantee correct Client database maintenance for potential follows up
• Constantly act in a professional and ethical manner when supporting Clients with the aim of achieving company goals and tackling potential missing opportunities
• Always maintain a professional, knowledgeable, positive and proactive attitude
• Follow Company policies and procedures
• Perform other duties as required

Key Requirements & Competencies

• Previous experience in a similar role, preferably in a luxury fashion brand and/or Multibrand
• Fluent in Italian and English, both written and spoken
• Sound knowledge of a second foreign language (Russian, French, German or Spanish)
• Good listener, offering excellent service and developing a thorough knowledge of customers
• Good knowledge and use of Microsoft Office Suite particularly Excel and PowerPoint
• Organized and flexible with the ability to work in a fast paced environment
• Excellent interpersonal and communication skills
• Strong passion for fashion world

Location: Milan - Italy