Made To Measure Specialist (MTM)

We are currently looking for a Made-to-Measure Specialist with a focus on the MTM business development and growth at a European level. As MTM Specialist you will be the Brand ambassador and you will make sure to provide an excellent service to every customer, while joining a dynamic and international environment.

Main Activities and Responsibilities

• Be an ambassador of the brand working closely with our Boutiques
• Develop the MTM business for the assigned area according to the Corporate guidelines by consolidating existing client portfolio and building new commercial networks
• Provide an excellent client experience, demonstrating a deep knowledge of MTM product and dynamics
• Deliver outstanding customer service and build long-term relationships with customers
• Embody and convey with passion the company projects through an effective product knowledge and brand image representation

Requirements

• Previous experience in luxury retail
• Relevant experience of 3/4 years in providing MTM related services
• Business acumen and commercial mindset
• Exceptional sales techniques linked to MTM product
• Excellent interpersonal and communication skills, with a client-oriented approach
• Fluency in Italian and English, other languages are considered a plus
• Availability to frequently travel across Europe
• Self-motivation with positive attitude and strong work ethics
• Strong team player

Location: Milan, Italy