Ebusiness Store Specialist

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for the E-Business CMS Specialist, who will be part of the Global E-commerce department, based in our Headquarter in Milan, reporting to the Head of Ebusiness. S/He will be focused on the daily site operations and oversees the end-to-end publication of commercial and editorial content, ensuring a seamless browsing experience and full alignment with brand strategies acrsoss all regions. S/He will perform content upload standards (standard refresh, PDF carousel, editorial pages), A/B test, SEO tags, troubleshooting for all divisions and regions. 

 Main activities and responsibilities:

• Perform end-to-end content uploads across all regions and business units (standard refresh, editorial pages, modules, A/B tests, and SEO metadata) ensuring timely publication and quality compliance;
• Ensure quality check and QA of all uploaded content, verifying content accurancy, completeness, and compliance with brand guidelines;
• Troubleshooting (tickets opening, monitoring and follow up) for content related issues, managing content escalations and urgent requests, analysing root cause of content problems and implementing corrective actions to prevent recurrence.

Key Requirements & Competencies:

• At least 2 years of experience in the same or similar role;
• Ecommerce Management attitude, preferably within the Luxury or Fashion industry;
• Proficiency with Ecommerce platforms and CMS (Contentstack);
• Understanding of CMS workflow, content publishing and version control;
• SEO knowledge and best practices;
• Experience with PIM and ALGOLIA for search and merchandising optimization;
• Understanding of key content metrics (engagement, conversion, traffic);
• Deep understanding of ecommerce operations and customer journey;
• Strong collaboration skills and ability to work in cross-functional teams;
• Fluency in English and Italian is essential;
• Proactive attitude, attention to detail, and a strong aesthetic sense aligned with the brand's DNA.

Location: Italy, Milan