Client Advisor - MRTW

Role Overview – Men’s Boutique

We are looking for a passionate and customer-focused Client Advisor to join our MRTW Boutique, a space entirely dedicated to the world of menswear. As a key member of our sales team, you will play an essential role in delivering a refined and personalized shopping experience, building lasting client relationships, and representing our brand’s values through impeccable service and product expertise.

Your Contribution

• Provide a highly personalized and outstanding shopping experience, with a strong focus on menswear styling and product knowledge.
• Build and maintain strong, long-term relationships with clients by understanding their preferences, lifestyle, and wardrobe needs.
• Stay informed about the latest menswear collections, trends, fabrics, and fits to offer expert and tailored advice.
• Collaborate with the sales team to meet individual and boutique sales targets, contributing to overall store success.
• Assist with visual merchandising and store presentation, ensuring the boutique reflects the identity and sophistication of the men’s universe.
• Support stock management by ensuring product availability, size runs, and assisting with merchandise replenishment.
• Handle customer transactions professionally, ensuring a seamless and premium checkout experience.
• Participate in boutique events, private appointments, and styling sessions to enhance client engagement and loyalty.

What You Bring to the Team

• Proven experience in client-facing roles, preferably in luxury retail with a focus on menswear.
• A strong passion for men’s fashion, styling, and tailoring.
• Excellent communication and interpersonal skills, with the ability to build trust and long-term relationships.
• Goal-oriented mindset with the ability to work collaboratively and achieve sales targets.
• Attention to detail, with a refined sense of style and understanding of visual merchandising.
• Fluency in Italian and English; additional languages are a plus.
• Deep knowledge of the luxury menswear industry, including fabrics, fits, and trends.