Infrastructure Specialist

We are looking for an Infrastructure Specialist to join our Infrastructures & Telecommunication team within the ICT Headquarters.

As part of a dynamic and innovation-driven environment, the Infrastructure Specialist will play a key role in supporting and maintaining the IT infrastructure across our European store network and corporate systems. This position offers the opportunity to collaborate with cross-functional teams, contribute to strategic technology initiatives, and ensure the reliability and efficiency of our infrastructure landscape.

Main Activities and Responsibilities

• Manage the IT Stores infrastructure upgrades, modifications, and deployments
• Deploy and track mobile devices, performs a regular inventory assessment
• Communicate with the business stakeholders to understand their requirements
• Technical support activities relating to the integration of hardware, operating system and application software for PC clients and mobile devices
• Documentation production for deployment, maintenance, upgrades, and problem resolution activities
• Providing support with supplier onboarding and ensuring that suppliers consistently meet established quality and delivery standards
• Office365: Manage licensing, identity, AD Connect - directory synchronization. Microsoft 365 admin center - Teams, OneDrive and SharePoint Online, Exchange Online
• Knowledge of the MDM system: Ivanti MobileIron. MS Intune
• Willing to International travel regularly as necessary

Required Skills

• High school diploma (technical, commercial, or IT-related paths preferred) or Degree in similar field
• 1– 4 years of experience in a similar role
• Experience in Retail companies, preferably in the Luxury sector
• Experience supporting store openings, closures, and refurbishments
• Proficiency with MDM systems for mobile device management (e.g., Ivanti MobileIron, Microsoft Intune)
• Solid knowledge of Microsoft Office365 suite and administration
• English – B1/B2 level (spoken and written)
• Strong communication, organizational abilities, and adaptability in a dynamic retail environment

Office: Legnano, Italy