Client Advisor - Costa Mesa South Costa Plaza

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor career opportunity available at our Costa Mesa South Costa Plaza.

ROLE:

We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.  

MISSION:  

• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations. 
• Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor 
• Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets. 
• Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business. 
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients. 
• Ensure the achievement of the sales goals, enhancing and developing the business 
• Sourcing new clients using the CRM tools 
• Maintaining and building productive long-term relationships with DG loyal clients 
• Oversee the organization's sales policies, objectives and initiatives 
• Assist in merchandising and maintenance of the shop floor 

PROFILE: 

• 3+ years of Luxury Retail Sales Experience  
• Excellent written and verbal communication skills 
• Women's and Men’s RTW experience  

The hourly rate for this role ranges from $19.00 - $21.00, plus variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. 

LOCATION: USA – COSTA MESA – CA