Client Advisor Woodbury Outlet
Central Valley, NY, US
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Woodbury Outlet. We are seeking an exceptional Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.
Main activities and responsibilities:
- Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
- Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor.
- Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
- Proactively using clienteling tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
- Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
- Ensure the achievement of the sales goals, enhancing and developing the business.
- Sourcing new clients using the CRM tools.
- Maintaining and building productive long-term relationships with DG loyal clients.
- Oversee the organization's sales policies, objectives and initiatives.
- Assist in merchandising and maintenance of the shop floor.
Requirements:
- 2+ years of Retail Sales Experience
- Excellent written and verbal communication skills
- Women's and Men’s RTW experience
The hourly rate for this role ranges from $16.00 - $19.00, plus variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.
LOCATION: USA – Central Valley – NY
Nearest Major Market: Middletown
Nearest Secondary Market: Poughkeepsie