Senior Client Advisor, Cabazon Desert Hills Outlet

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our upcoming Cabazon Desert Hills Outlet. We are seeking an exceptional  Full-time Senior Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.  

Main activities and responsibilities:  

• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations. 
• Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor 
• Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets. 
• Proactively using clienteling tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business. 
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients. 
• Ensure the achievement of the sales goals, enhancing and developing the business 
• Sourcing new clients using the CRM tools 
• Maintaining and building productive long-term relationships with DG loyal clients 
• Oversee the organization's sales policies, objectives and initiatives 
• Assist in merchandising and maintenance of the shop floor 

Requirements: 

• 4+ years of Luxury Retail Sales Experience  
• Excellent written and verbal communication skills 
• Women's and Men’s RTW experience  

Location: USA – Cabazon - CA