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CRM Analyst for Latam (except Brazil)

Location: 

CIUDAD DE MEXICO, CMX, MX

Req ID:  7159

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  • Creation of multiple reports on client purchases behaviors using data from BO, Tulip and Salesforce: client frequency, recency, spending, patterns, sold categories, fashion shows, active clients
  • Client reassignments when CA leave the company or change store
  • Creation of any CRM report the stores need to reach any of their target sales (budget, product categories, client segments, etc)
  • Creation of any CRM report the stores need to reach their ROI’s activations and follow-up on the obtained results
  • Creation of any client relating reports that may need Retail, Merchandising, MTM, WJ, HR, Milan and the MG
  • Identify any issues on BO, SalesForce, Linx and Start related to clients and their information and elaborate reports for HQ in order to fix the problems
  • Monthly and precise KPI’s follow-up for a specific group of stores.
  • Support in some events or CRM activation

 

  • Great Knowledge of Business Objects and excel formulas.
  • English

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